Features · Business Tools

The tools you've been duct-taping —

Name: Business Tools
Brand: SMB Sidekick

in one place.

Google review automation, NPS surveys, multi-location dashboards, QuickBooks / Jobber integrations, competitor monitoring, license + compliance tracking. The dozen little tools small businesses run on, unified.

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Business Tools hero photo

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The 7-app problem

Your business runs on seven tools that don't talk to each other.

01Reviews are an afterthoughtSix 5-star jobs this week. Zero review requests sent. Your Google rating stays stuck at 4.1 while the shop down the road is 4.8.

02You learn about NPS at the exit interviewWhen a customer is unhappy, you find out 11 days later from a Google review — not from an NPS card sent at the right moment.

03Multi-location is a spreadsheet nightmareFive locations. Five P&Ls. Five inboxes. The franchisor wants a Tuesday rollup. You spend Sunday building it.

The math

Going from 4.1 stars to 4.7 grows inbound inquiries by 32%.

/ 01

32%

more inquiries per .5 star

Local-service businesses see double-digit lift moving from 4.1 → 4.6+ stars

/ 02

12x

review volume with automation

Triggered SMS reviews outperform manual 'ask in person' by an order of magnitude

/ 03

Single

dashboard, every location

Replace 5 inboxes, 5 spreadsheets, 5 review tools with one rollup view

Your local SEO is your moat. This is the cheapest way to widen it.

Everything you need. Tuned for business tools.

Every feature configured for the call patterns and stakes specific to your business.

Live Now

Google Review Automation

5-star reviews on autopilot. Without the awkward ask.

Triggered after positive-sentiment jobs. Direct Google Business Profile link in a friendly SMS. Timing controls so it lands at the right moment. TCPA-compliant out of the box.

Triggered only on positive-sentiment jobs
Direct GBP review link in SMS
Configurable timing + opt-out honored

Live Now

Review Response Agent

Reply to every review — in your voice — within an hour.

Drafts a response to every Google review in your brand voice. You approve with one tap. 5-star jobs get gracious thanks. Negative reviews get a steady, professional reply.

Drafted in your brand voice
One-tap approve + publish
Configurable tone per star-rating

Live Now

NPS Surveys

Know your number. Monthly. Not from a bad review.

NPS sent at the right post-job moment. Score + verbatim collected. Promoters routed to a review ask. Detractors routed to you — before they hit Google.

Triggered at the right post-job moment
Promoter → review ask, Detractor → owner alert
Monthly NPS dashboard + trend

Live Now

Multi-Location Rollups

Run 5 locations from one screen.

Call volume, missed-call rate, sentiment, review count, lead volume — rolled up across every location with per-branch drill-down. Monthly PDFs auto-emailed to your regional managers.

Aggregate + per-branch dashboards
Monthly PDF rollup, auto-emailed
Per-location overrides for hours / staff

Live Now

QuickBooks + Jobber

Plays nicely with what you already use.

Two-way integrations with QuickBooks Online, Jobber, Square, Stripe, HubSpot, Mailchimp, ServiceTitan. No more double-entry. No more 'which app has the truth.'

QuickBooks · Jobber · Square · Stripe
ServiceTitan · HubSpot · Mailchimp
Public API + Zapier connectors for the long tail

Live Now

Compliance + License Tracking

Never let a license expire silently again.

Track contractor licenses, insurance certs, vehicle registrations, employee certifications. Renewal reminders sent at 60 / 30 / 7 days. Never get sidelined on a job site again.

Per-license expiry tracking
60 / 30 / 7-day reminder cadence
Document storage with expiry metadata

How it works

Live in under 30 minutes. Seriously.

Connect your accounts

Google Business Profile, QuickBooks, Jobber, your CRM. OAuth-grade, 30 seconds each.

Pick the tools you want on

Reviews, NPS, compliance, rollups, integrations. Toggle on what you need. Off what you don't.

Watch your stars (and ops) tighten up

Reviews flow. NPS lands monthly. Licenses tracked. Locations rolled up. One screen, every signal.

Meet Rover · Powered by Claude

Meet Rover. Your AI sidekick — always on the clock.

Rover is the AI agent powering SMB Sidekick — built on Claude, Anthropic's frontier model. Every call your business takes, every summary it writes, every lead it captures, that's Rover working for you 24/7. And now you can talk to Rover directly from your dashboard.

01 · The Agent

Meet Rover. Your AI sidekick.

Rover is the AI agent that answers your phones, triages your emergencies, and captures your leads — 24/7. Built on Claude, Anthropic's frontier model. Branded as part of your team.

02 · Summaries

Rover writes the day's summary.

After every call, Rover reads the transcript and writes a plain-English digest: who called, what they wanted, what to do next. You read 4 sentences instead of 11 voicemails.

03 · Workspace

Rover works with you — live.

Open the AI Workspace in your dashboard. Ask Rover anything about your business. It reads your own call data, sentiment, and knowledge base — and answers.

Rover · AI Workspace· BUSINESS TOOLS

What's my Google star trend this quarter, by location?

Rover · streaming

Your Google rating is 4.5 this quarter (was 4.3). Auto-review-asks fired on 38 jobs — 21 resulted in a posted review.

Three licenses are expiring in the next 60 days. Two have auto-renewal eligible — want me to file the paperwork?

Source · your last 90 days of call summaries

Ask Rover about your business…

↑

What you'd ask

Ask Rover anything about your business.

→“What's my Google star trend this quarter, by location?”

→“Which customers gave NPS detractor scores last month?”

→“Show me every license expiring in the next 60 days.”

→“Generate a monthly performance PDF for each branch.”

Last 90 days of call summaries

Sentiment trends

Missed call log

Your knowledge base

From the field

“We went from 4.2 to 4.7 stars in three months without changing how we work.”

IMG

[Owner Name]

[Business Type]

One dashboard. Every signal that matters.

14-day free trial. Connect your stack in 5 minutes.

Start Free Trial

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