AI Receptionist for Small Businesses

The AI Receptionist
Built for Small Businesses

You are great at what you do. Let SMB Sidekick handle the calls, texts, scheduling, and customer follow-up.

SMB Sidekick is an AI receptionist and customer communications platform for small businesses. It answers customer calls and texts 24/7, books appointments, manages leads, and uses your business knowledge to answer questions accurately.

Practical AI solutions for small businesses — starting with every customer call, text, appointment, and follow-up. Every missed call is a $350+ job going to a competitor.

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Explore AI receptionist features · Explore practical AI solutions for small businesses · See AI receptionist pricing

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HOW IT WORKS

Five steps. Zero voicemails.

Practical AI for small business, start to finish — the AI receptionist answers, qualifies, books, and follows up. Explore all AI solutions for small businesses.

Pick a local number

Choose any US area code. Customers call or text this number — your AI answers instantly, every time.

Set your business hours

Tell the AI when you're open, closed, and on-call. It handles routing automatically — even on holidays.

Train your AI

Add your services, pricing, FAQs, and policies. Upload documents (PDF, DOCX) to build a knowledge vault the AI draws on mid-call.

Connect your calendar

Link Calendly or Google Calendar. The AI checks real availability and books appointments hands-free — no double-booking.

Go live

One toggle. Your AI answers every call 24/7, texts you summaries, and never sends a customer to voicemail.

YOUR AI RECEPTIONIST

The receptionist for the businesses that can't afford one.

Answers calls, books jobs, texts summaries, and handles the back-and-forth — so you can focus on the actual work.

AI Receptionist

24/7 AI phone agent that answers every call, handles FAQs, triages emergencies, and never sends a customer to voicemail.

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SMS Chatbot

Two-way text conversations that keep leads warm, answer service questions, and follow up on missed calls automatically.

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Calendar & Scheduling

Connects to Calendly and Google Calendar to check your real-time availability and book appointments hands-free.

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Customer Management

Tracks customer sentiment, call history, and specific intelligence over time — so every interaction gets smarter.

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Invoicing & Onboarding

Coming Soon

Automates invoice processing and new customer onboarding flows so you get paid faster with less back-and-forth.

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Business Tools

Coming Soon

Google Business review requests, NPS surveys, multi-location support, and integrations with QuickBooks, Jobber, and more — so you track satisfaction and protect your reputation without lifting a finger.

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Agentic Solutions

Coming Soon

Purpose-built AI agents that run recurring back-office work — compliance monitoring, lead scoring, billing reconciliation, review responses, and competitor intel. Same compliance moat, dramatically larger surface area.

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