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Features · Custom & Bespoke

You have a weird problem.

Good — that's what we like.

Custom integrations to the tools you already run on. An ops + AI partner on retainer. The work that doesn't fit a product card — built for you by the team behind SMB Sidekick.

14-day money-back guarantee. Cancel anytime.

The 'I need something custom' problem

The work that doesn't fit a SaaS product card.

01No website, or one that hurtsYour website is a Wix template from 2018. Customers say they 'almost didn't call.' You know it. You haven't had time.
02Workflow nobody automatesYou have a specific way you book + dispatch + invoice. It doesn't fit Jobber. It doesn't fit Housecall Pro. So you keep doing it manually.
03AI that knows your industry — actuallyOff-the-shelf AI doesn't know your niche. You need a model that's read your manuals, your scripts, your compliance docs — and answers like you would.
How it works commercially

Fixed scope. Fixed price. Or a retainer if you want a partner.

/ 01
2 wks
typical website build
Branded, performant, integrated with Sidekick out of the gate
/ 02
4-8 wks
typical workflow build
Custom AI workflows from scoping to production, fully monitored
/ 03
Optional
monthly retainer
Roadmap partnership for businesses that want a long-term ops + AI partner

Every engagement starts with a free 30-minute scoping call — no pitch, just diagnostic.

Everything you need. Tuned for anything else.

Every feature configured for the call patterns and stakes specific to your business.

Live Now
Integration Builds

Connect anything to anything.

Custom integrations to your industry-specific tools — ERPs, route planners, point-of-sale, legacy ServiceTitan instances, dispatch systems nobody's heard of. If it has an API, we'll talk to it.

  • Bidirectional sync for industry-specific tools
  • Public + legacy + screen-scrape where required
  • Maintained as your tools evolve
Live Now
Strategy Partnership

Quarterly business reviews. Not a vendor relationship.

On retainer, we operate as an ops + AI partner — quarterly reviews of what's working, what's not, what should be automated next. The roadmap shifts with your business.

  • Quarterly business review + roadmap
  • Direct line to the engineering team
  • Priority access to new agent builds

How it works

Live in under 30 minutes. Seriously.

01

30-minute scoping call

Free, no pitch. We diagnose the problem and tell you whether we're the right team. Often we're not — we'll say so.

02

Fixed-scope proposal

If we are, you get a written proposal — fixed scope, fixed timeline, fixed price. Or a clearly-defined retainer.

03

Ship + support

We build. We deploy. We support what we ship. The first month of post-launch support is always on us.

Meet Rover · Powered by Claude

Meet Rover. Your AI sidekick — always on the clock.

Rover is the AI agent powering SMB Sidekick — built on Claude, Anthropic's frontier model. Every call your business takes, every summary it writes, every lead it captures, that's Rover working for you 24/7. And now you can talk to Rover directly from your dashboard.

01 · The Agent

Meet Rover. Your AI sidekick.

Rover is the AI agent that answers your phones, triages your emergencies, and captures your leads — 24/7. Built on Claude, Anthropic's frontier model. Branded as part of your team.

02 · Summaries

Rover writes the day's summary.

After every call, Rover reads the transcript and writes a plain-English digest: who called, what they wanted, what to do next. You read 4 sentences instead of 11 voicemails.

03 · Workspace

Rover works with you — live.

Open the AI Workspace in your dashboard. Ask Rover anything about your business. It reads your own call data, sentiment, and knowledge base — and answers.

Rover
Rover · AI Workspace· ANYTHING ELSE
A custom dispatch AI for a 14-truck plumbing operation, end-to-end.
Rover
Rover · streaming

We've shipped 23 custom builds in 2026 so far — average time from kickoff to live is 17 days.

Most common ask: a dispatch workflow tailored to a specific industry. Want me to surface a few past case studies?

Source · your last 90 days of call summaries
Ask Rover about your business…
↑
Things we've built

Ask Rover anything about your business.

→“A custom dispatch AI for a 14-truck plumbing operation, end-to-end.”
→“A bilingual intake bot for a multi-location dental practice.”
→“An LLM fine-tuned on 11 years of HVAC service calls.”
→“A custom website + booking flow for a salon, live in 9 days.”
Last 90 days of call summaries
Sentiment trends
Missed call log
Your knowledge base
POWERED BY CLAUDE · ANTHROPIC  ·  ROVER ©2026 SMB SIDEKICKOpen the AI Workspace

Tell us the weird problem.

30-minute scoping call. No pitch. We'll tell you if we can help.

Get in Touch